Privacy Notice

The aim of this Privacy Notice

First Ahoy is committed to protecting your privacy, keeping your data safe and not doing anything with your personal data that you wouldn’t reasonably expect. This privacy notice describes how we collect, store, manage and protect your data and personal information.

If you have any questions about this Privacy Notice, would like to receive a copy of the information we hold about you or require any further details please contact us at:

First Ahoy 2 Lawford Place Rushmere St Andrew Ipswich Suffolk IP4 5QR

Email: caroline@firstahoy.com

Who we are and what we do

First Ahoy is the trading name of Caroline Waters, UK.

First Ahoy is a consultancy offering a range of services to businesses, statutory bodies and not-for-profit organisations. In order to do this, we use databases that contain personal data collected during the course of our relationship with you.

The vast majority of the information we hold is obtained directly from individuals, for example through initial project enquiries, at an event, via our website or social media channels.

We always aim and actively look to keep our records accurate and up to date. We will contact individuals directly and at regular intervals to ask them to review and update their details as appropriate. We may conduct research using publicly available information to update our records.

We value our relationships, we listen to feedback and will only make contact in the most relevant and appropriate ways. Individuals can always opt out of contact and any requests to do so will be processed professionally and efficiently, and within 28 days of receipt.

As part of our work we process and store personal information relating to current, previous and potential clients and contacts and we therefore adhere to all relevant data protection regulation. We take our responsibilities seriously and ensure all personal information we obtain is held, used, transferred and processed in accordance with the law.

We process information and data outlined in this privacy notice in pursuit of our legitimate interests in: communicating with current, previous and potential clients keeping these interested parties up to date on our work and opportunities to work with us.

We are likely to pursue these legitimate interests by contacting you by email, post or social media. We may also contact you by telephone.

Information about how you can manage the ways that we contact you, including how to opt out, is outlined below.

Whilst First Ahoy relies on legitimate interest as the legal basis for processing your data, it recognises that it is not the only lawful ground for processing data. As such, where appropriate, we will sometimes process your data on an alternative legal basis – for example, because you have given us consent to do so.

The data we hold

First Ahoy maintain a record of clients we have worked with, the projects we have completed and when that project was completed. We also hold a record of proposals we have issued, to who, for what and when. As well as maintaining a CRM of stakeholders and contacts.

The personal data we store and process, the majority of which is given to us but some of which we may obtain from other sources, may include:

Name, title Contact details including postal address, email address, phone number Information about proposals and projects that relate to individual clients and/or businesses Your occupation and professional activities Records of communications sent to you or received from you Information on your engagement at meetings, events, groups or networks First Ahoy does not store any credit/debit card details

How we use your data

Unless you have requested otherwise, your data will be used and processed for a full range of communications, this is likely to include:

Sending you publications, news and updates Notification of and invitations to events Promotion of discounts and services

First Ahoy may use third-party partners to support the activities described above. If you interact with us through a third party then we may obtain information about you from that third party. The receipt of data in this manner is subject to the third party’s own privacy policy. A list of parties with whom we partner in this way is available on request. Data obtained in this way is treated no differently to any other once held and is bound by the terms of this Privacy Notice as soon as they are received.

Protecting your data

We are committed to holding your data securely and treating it with sensitivity. All data is held securely and in accordance with data protection regulations. Unless we have a legal obligation to do so, we will not disclose your data to individuals, organisations or other entities. We do not sell or trade your data with any other organisations.

Your rights

First Ahoy considers the relationships it forms to be of the highest importance and we will hold your data. We will hold your details until you tell us you no longer wish to hear from us. We will always try to ensure that the data we hold for you is up to date, reasonable and not excessive. You will always have the right to:

Be informed as to how we use your data (via this Privacy Notice) Access or request a copy of the data we hold about you Update, amend or rectify the data we hold about you Change your communication preferences at any time to restrict how we process your data, or opt out of some or all communication Ask us to remove your data from our records Withdraw consent, where it is used as a legal basis for processing Object to or restrict the processing of your information for any of the purposes outlined above.

Future changes

From time to time, we may use your information for new purposes not currently described in this Privacy Notice. If our information practices change at some time in the future, we will always post the policy changes on this page.

Your continued use of this website is subject to our privacy notice. Understood.